Thank you for shopping at Verotti Bathroom Culture. We hope you are delighted with your purchase. However, if you are not entirely satisfied with your purchase, we're here to help.

Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card or original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exceptions
Some items are non-returnable. These include:

• Items that have been damaged or altered after delivery.
• Items that are not in their original condition, are damaged, or are missing parts for reasons not due to our error.

Damaged Items
If you receive a damaged item, please contact us immediately to ensure your item is replaced in a timely manner.

Sale Items
Unfortunately, sale items cannot be refunded. Only regular priced items can be refunded.

Exchange
We do not offer exchanges. If you would like to exchange an item, please return the original item and place a new order.

Cancellation Policy
Orders cannot be canceled once they have been processed and shipped. If you wish to cancel your order, please contact us immediately, and we will do our best to accommodate your request.

By making a purchase from Verotti Bathroom Culture, you agree to our Return and Refund Policy.

Changes to This Policy
We reserve the right to update or change our Return and Refund Policy at any time without notice. We will make changes by posting the new Return and Refund Policy on this page.

You are advised to review this Return and Refund Policy periodically for any changes. Changes to this Return and Refund Policy are effective when they are posted on this page.